About The Program

“Airport Welcome Desk” kiosks have been established in Toronto, Halifax and Sydney airports to welcome and orient international students that are coming to study in Canada.

Operations led by iCent, the Airport Welcome program is a collaboration between Ontario post-secondary institutions, EduNova Co-operative Ltd., Nova Scotia post-secondary institutions, association partners, and economic development offices.

iCent staff at the welcome kiosk greet international students exiting customs and immigration in the arrivals lounge with a welcome package, offer assistance with transportation and accommodation, provide free calls home to inform family, and provide other helpful services. The program is backed by a technology tool called the iCent app, which students can access prior to their arrival. The iCent app offers key information to help students prepare with pre-departure information, arrival and airport landing information, immigration procedures, school orientation, and acclimatization.


How The Program Works

A committee was formed to manage the Airport Welcome Program. The process below highlights the steps to join the partnership network:


Complete the Get In Touch form on this website with your details and tell us about your airport welcome needs.


The Program Manager from the committee will connect with you to discuss your needs and outline funding details.


The iCent Project Manager will send you a questionnaire to gather the information required for the program and app.

What We Provide

The airport welcome desk staff offer a wide variety of services to arriving international students, including:

Shuttle & Transit Information
Airport Wi Fi & Refreshments
Banking & Currency Info
Orientation & Campus Info
Accommodation & Hotel Information
Accessibility & Baggage Claims

What They Are Saying

Here are some of the great things arriving students and staff have to say: